Junior Fraud Operator for Germany and Austria (m/w/d)

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Employment info:


Action is a strong international retailer with presence in Germany since 2009 and Austria since 2015. We are very proud of our international expansion and are achieving excellent results in 8+ markets. Our business in the countries we currently operate in, is growing rapidly, adding all together on average + 200 stores per year to our successful discounter concept.

To support in the challenging task of managing Fraud & Store Security risks while supporting the growth ambitions of the business, we are looking for a Junior Fraud Operator (m/w/d).

Are you able to proactively investigate fraud and security incidents in our stores based on data analysis and reports received? Are you eager to contribute to improving the design of our store security concept, reducing stock loss and increasing the performance of our store security service providers?  Are you curious by nature, analytically strong and do you enjoy doing something different every day? Do you like working together, have an eye for details and can you switch subjects quickly? Then this is a great opportunity to come and work at Action!  During the past 5 years we have opened 1000+ stores in Europe and we have no intention to slow down with our expansion plans for Germany and Austria. Do you want to be part of our winning tea

What you will be doing every day:


As a Junior Fraud Operator you work in an international team with 14 colleagues, based in the Netherlands, France and Germany. In your role, you will be responsible for investigating fraud & store security incidents in Germany and Austria. Together with the team you work on a wide variety of cases and security topics across Action.

You conduct fact-based investigations, write reports, discuss these with more senior colleagues and the relevant business teams and handle signals from the store organization that relate to security or other incidents.

You also support in building and maintaining relationship with representatives of our outsourced Security providers and support in managing their daily operations and assess their service levels.

In addition, you contribute to the professionalization of the team by looking for new and more efficient ways of working (including data analysis) and support the continuous development of our standardized European store security concept. Your communication skills and innovative ideas come in handy here.

What characterizes a Junior Fraud Operator:


You are passionate about the challenge to investigate fraud and other incidents and have a talent for spotting abnormalities in large amounts of data. You are skilled to work with different sorts of data and technical solutions.

We are looking for a colleague who would like to be in daily contact with other business teams, who can provide solid advice based on research and experience, who is confident and curious to investigate incidents in detail and can respectfully discuss results with confidence while being sensitive as well. So, you have good communication skills, are analytically strong, can get to the point quickly and are able to contribute new ideas. In our fast-growing and changing organization, it is a must to be flexible and resilient.

You also have:


  • 1 - 3 years of work experience in the retail sector and affinity with fraud and store security
  • Basic understanding of Fraud Risk Management principles, also including the execution of forensic investigations
  • Basic understanding and/or experience with Fraud data analytics
  • Basic understanding of physical and technical store security measures
  • Fluency in German and English (speaking and writing)
This is what we offer you as a Junior Fraud Operator:


We like to honour our name. We are very ambitious, full of energy and get things done. We opened 200+ new stores in seven different countries in 2019 and opened the first stores in Czech in 2020. We also created more than 10,000 new jobs in the last 2 years and facilitated hundreds of colleagues in their next step. Growth offers opportunities, that includes you.

  • A varied job with a high degree of personal responsibility
  • Practice-oriented training
  • A future-oriented workplace in an international, expanding company with good career opportunities
  • A place in a highly motivated team
  • 15% staff discount on your purchases at Action
About Action:


We are one of the fastest growing retail companies in Europe. We have our roots in the Netherlands and have more than 1,500 stores with approximately 50,000 employees in Germany, France, Luxembourg, Austria, Belgium, Poland, Czech and the Netherlands. Our customers like to visit our stores again and again because of our wide range of products and the amazingly low prices. Week after week we present more than 150 new and fascinating articles. We are proud of our company values, the respectful cooperation and see ourselves as a discounter with heart and Dutch charm.


We are looking forward to receiving your detailed application (CV and motivation letter), including your possible starting date and salary expectations, via our career site www.arbeitenbeiaction.de. Action is a cost-conscious enterprise. Therefore, we ask you for paperless applications, instead of postal deliveries. Documents submitted by post cannot be processed and cannot be returned.


For reasons of easier readability, only the masculine form is used in the text. We welcome all people, regardless of gender, nationality, ethnic and social background, disability, religion, age, sexual orientation and identity.

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